This module helps in merging duplicate profiles into one single profile. Duplicate profiles commonly exist for one guest in the system. The Merge option eliminates duplicate profiles and merges their history together.

We will learn below how Profile Merge works:

1. Click the menu “Profile Merge” below “Front Desk”
2. After you click on “Profile Merge” Menu the page opens which displays search criteria.
3. There are options like; First Name, Last Name, Gender, Email id, Phone No.
4. Search the Profile which you want to merge with any of the search option.
5. The Profile Merge screen will list all the profile those are found similar according to your search.
6. Compare the profiles with the common fields like email id, phone number, names, etc.
7. Each Profile in the grid has a check box on the left.
8. Select the Profiles that you want to merge and click on “Merge” button given at the end of the screen.
9. System will merge all the Profiles into one which was last updated among those you had selected.

This functionality helps you to clear all the duplicate profiles as system merges all information, historical data, revenue, and history together in the latest Guest Profile.

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